Job Openings

Shaker Heights Public Library is an equal opportunity employer.

Diversity, Equity, and Inclusion Statement

We welcome, value, and seek to include people of all races, cultures, religions, socioeconomic statuses, ages, visible and invisible disabilities, political and social viewpoints, sexual orientations and gender identities.

We recognize that systemic inequities and barriers exist. We continually strive to dismantle them and provide equitable access for all members of our community and staff.

Read our complete Mission, Vision, and Values statement at https://shakerlibrary.org/about-us/mission-vision-values/

Contact:

Kim Cullers, Human Resources Officer
216.991.2030

Employment Applications

Apply Online or print an Application for Employment

Submitting Applications

Email applications to HR@shakerlibrary.org or fax them to 216.991.5951. You can also mail applications:

Shaker Heights Public Library
16500 Van Aken Boulevard
Shaker Heights, Ohio 44120
Attn: Human Resources

Current Job Openings

To apply for these jobs, please submit resume, cover letter, and completed application. No phone calls, please.

Application & Hiring FAQs

We accept applications on an ongoing basis and keep them on file for one year. Everyone interested in employment with the Shaker Heights Public Library must complete an application. Resumes are welcome, but cannot be used as a substitute for the application form. A resume alone is not sufficient for consideration.

Q: How can I be sure that a position I find online has not already been filled?

A: Positions are posted for at least one week; positions are removed from the site when they are filled.

Q: What is the minimum age requirement for working at the library?

A: You must be at least 16 years old to work at the library.

Q: What are all the steps involved with applying for a job?

  1. Submit an application and resume. If you are applying for a page position you do not need to submit a resume.
  2. If selected for an interview, you will be contacted via email or phone.
  3. If offered a position, an offer is made and is contingent upon passing a background check and verified references.

Q: Can I call or email Human Resources to verify my application and resume were received?

A: You may email requests to HR@shakerlibrary.org. No phone calls, please.

Q: If I have any remaining questions, whom should I contact?

A: 216.991.2030 or HR@shakerlibrary.org.

Q: What is the interview process like at the Library?

A: The hiring manager will review the applicants for an open position and the most qualified candidates will be contacted to come in for an interview. Interviews are behavior based and questions will be asked based on position for which applied. If a candidate is selected, we complete a background check and check references.

Q: How should I prepare for an interview?

A: Visit the Main library and the Bertram Woods Branch. Explore our website to learn more about the library and the services we offer. Prepare by having examples of your past customer service interactions and outcomes. Be prepared to answer questions regarding past work history and other relevant experience.

Q: What is it like to work at the Library?

A: The library is a fast-paced organization focused on friendly, excellent, pro-active customer service at all levels within the organization. If you are innovative, service-oriented and enjoy working in a dynamic, challenging environment, you will be successful at the library.

Mission, Vision, Values

Customer Service Philosophy

Shaker Heights Public Library Core Competencies

Volunteering

Volunteer Policy

Current Shaker Library volunteer opportunities

Currently we are accepting applications for Local History volunteers. Find out more about volunteering for Local History and complete a Volunteer Application.

Frequently asked questions about volunteering

Q: Can I do my court-ordered community service at the library?

A: Unfortunately, the library is generally unable to accommodate court-ordered community service.

Q: What kind of work can volunteers do for the library?

A: Volunteers will not take the place of paid staff.  Volunteers may work on a regular basis or for special projects or events, depending upon the needs of the library. There may not always be current volunteer opportunities available.

Q: How old do I have to be to volunteer?

A: Volunteers must be at least 12 years old. A criminal background check will be completed for volunteers over 18 years old. If you’re under 18 you must have parental permission.

Q: Can I do my library school practicum or senior project at the library?

We offer opportunities for high school students who need to complete a senior project as well as students pursuing degrees in the library field.

Submit a proposal for your unpaid practicum or senior project to the Deputy Director for review along with any documentation from your school that specifies the expectations of this experience and a copy of your transcript showing the classes you’ve completed thus far.

Please allow four weeks for us to review your application and other documentation. Decisions are made as soon as possible after receiving the application. If you are selected, we will contact you to set up a meeting to work out the details.

Find out about volunteering with our partners

Friends of Shaker Library

Family Connections/Play & Learn 

Circulation Services Assistant

Shaker Heights Public Library is seeking an energetic, organized, flexible team player with a commitment to outstanding customer service to assist at the lending desk, charge and discharge circulation materials, process passport applications and perform other clerical duties.  We are a busy, diverse, inner-ring suburban library with two buildings. Must enjoy working with people of all ages and backgrounds in a lively environment.

High school diploma and experience in library or customer service work (or equivalent), positive attitude, strong interpersonal, communication, and computer skills required.  Must be able to multi-task, lift and move light to medium weights, stoop, kneel, and work while standing for two hour intervals.  Ability to become certified as a Passport Acceptance Agent is required.

Hours: Half-time, 20 hours per week.  This position works a variety of day, evening, and weekend hours.

Benefits: The library offers generous paid time off including vacation, sick and holiday hours.

Pay rate: $13.32 per hour

Library Aide

Shaker Heights Public Library is seeking a detail- and service-oriented Library Aide at Bertram Woods Branch.  Responsibilities include organizing and shelving the library’s material in proper order, retrieving materials, assisting with processing items, directing and assisting customers, sorting, packing and unpacking routed material, and sorting the incoming mail.

High School Diploma or G.E.D. or equivalent combination of training and experience, plus a minimum of one (1) year’s library or customer service experience, and familiarity with
Windows based software required.  Must be able to lift, retrieve and re-shelve library materials and supplies weighing up to 50 lbs.

Hours: Part-time, 12-16 hours per week.  This position works a variety of daytime, evening and weekend hours.

Benefits: Paid sick time.

Pay rate: $12.00 per hour

Community Engagement Specialist: Adult Services

Shaker Heights Public Library is seeking a highly motivated, innovative full-time professional to engage organizations and individuals in the community and build partnerships to meet community goals. We are a busy, first-ring suburban library serving a diverse population looking for an energetic, creative, flexible team player with a passionate commitment to equity and inclusion.

The Community Engagement Specialist will develop and maintain community partnerships, identify opportunities for Library participation in local community events, and create innovative programming.  The Specialist will work as part of the Community Engagement Team as well as a member of the Adult Services Department. Responsibilities will include providing reference and readers’ advisory services to customers, and assisting customers in locating, selecting, and reserving library materials.  Will serve as Senior Person as assigned.

Strong interpersonal and relationship building skills and excellent listening, networking and communication skills required. Must have a proven record of community involvement and demonstrated ability to work with the public. Need strong technology skills, ability to thrive within a fast-paced environment and adapt to change.  Must enjoy working with all kinds of people.  Valid Ohio driver’s license required.  MLS from an ALA accredited school or a Master’s degree in a field relevant to community work is required.

Hours: Full-time, 40 hours per week. This position works a variety of day, evening, and weekend hours. Flexibility to attend community events is necessary.

Benefits: The library offers health, dental and life insurance, as well as generous paid time off including vacation, sick and holiday hours.

Pay rate: $20.24-$23.78 per hour, depending upon qualifications and experience.