Job Openings

Shaker Heights Public Library is an equal opportunity employer.


Kim Cullers, Human Resources Coordinator

Employment Applications

Application for Employment

Submitting Applications

Email applications to or fax them to 216.991.5951. You can also mail applications:

Shaker Heights Public Library
16500 Van Aken Boulevard
Shaker Heights, Ohio 44120
Attn: Human Resources

Current Job Openings

To apply for these jobs, please submit resume, cover letter, and completed application. No phone calls, please.

Application & Hiring FAQs

We accept applications on an ongoing basis and keep them on file for one year. Everyone interested in employment with the Shaker Heights Public Library must complete an application. Resumes are welcome, but cannot be used as a substitute for the application form. A resume alone is not sufficient for consideration.

Q: How can I be sure that a position I find online has not already been filled?

A: Positions are posted for at least one week; positions are removed from the site when they are filled.

Q: What is the minimum age requirement for working at the library?

A: You must be at least 16 years old to work at the library.

Q: What are all the steps involved with applying for a job?

  1. Submit an application and resume. If you are applying for a page position you do not need to submit a resume.
  2. If selected for an interview, you will be contacted via email or phone.
  3. If offered a position, an offer is made and is contingent upon passing a background check and verified references.

Q: Can I call or email Human Resources to verify my application and resume were received?

A: You may email requests to No phone calls, please.

Q: If I have any remaining questions, whom should I contact?

A: 216.991.2030 or

Q: What is the interview process like at the Library?

A: The hiring manager will review the applicants for an open position and the most qualified candidates will be contacted to come in for an interview. Interviews are behavior based and questions will be asked based on position for which applied. If a candidate is selected, we complete a background check and check references.

Q: How should I prepare for an interview?

A: Visit the Main library and the Bertram Woods Branch. Explore our website to learn more about the library and the services we offer. Prepare by having examples of your past customer service interactions and outcomes. Be prepared to answer questions regarding past work history and other relevant experience.

Q: What is it like to work at the Library?

A: The library is a fast-paced organization focused on friendly, excellent, pro-active customer service at all levels within the organization. If you are innovative, service-oriented and enjoy working in a dynamic, challenging environment, you will be successful at the library.

Mission, Vision, Values

Customer Service Philosophy

Shaker Heights Public Library Core Competencies

From the Director


Volunteer Policy

Current Shaker Library volunteer opportunities

Currently we are accepting applications for Local History volunteers. Find out more about volunteering for Local History and complete a Volunteer Application.

Frequently asked questions about volunteering

Q: Can I do my court-ordered community service at the library?

A: Unfortunately, the library is generally unable to accommodate court-ordered community service.

Q: What kind of work can volunteers do for the library?

A: Volunteers will not take the place of paid staff.  Volunteers may work on a regular basis or for special projects or events, depending upon the needs of the library. There may not always be current volunteer opportunities available.

Q: How old do I have to be to volunteer?

A: Volunteers must be at least 12 years old. A criminal background check will be completed for volunteers over 18 years old. If you’re under 18 you must have parental permission.

Q: Can I do my library school practicum or senior project at the library?

We offer opportunities for high school students who need to complete a senior project as well as students pursuing degrees in the library field.

Submit a proposal for your unpaid practicum or senior project to the Deputy Director for review along with any documentation from your school that specifies the expectations of this experience and a copy of your transcript showing the classes you’ve completed thus far.

Please allow four weeks for us to review your application and other documentation. Decisions are made as soon as possible after receiving the application. If you are selected, we will contact you to set up a meeting to work out the details.

Find out about volunteering with our partners

Friends of Shaker Library

Family Connections/Play & Learn 

Security Officer (Part-time- up to 16 hours per week)

Shaker Heights Public Library is seeking a Security Officer to patrol the Main Library building and grounds, maintaining the security and safety of staff, customers, materials, and equipment. A minimum of one year’s experience in security work is required, preferably working with youth, or in a school or library setting. The successful candidate will have excellent customer service skills and enjoy working with youth. OPOTC certificate or equivalent required.

Hours: This position works a variety of daytime, evening and weekend hours.

Pay rate: $11.67 per hour

Substitute Librarian

Shaker Heights Public Library is seeking enthusiastic, flexible, people-focused Substitute Librarians to work in our Adult and Youth Services Departments. We are a busy, first-ring suburban library serving a diverse population. Responsibilities include assisting patrons with reference questions and readers’ advisory services and in locating, selecting and reserving library materials. The successful candidates will have excellent customer service, technology and communication skills and be able to thrive within a fast-paced environment and adapt to change. Must enjoy working with all ages and kinds of people. MLS from an ALA accredited school, or Bachelor’s degree with library reference experience is required. Public library experience preferred.

Hours:  Substitutes are scheduled on an as-needed basis and work a variety of daytime, evening and weekend hours.

Pay rate: $15.74/hr. with Bachelor’s degree or $18.86/hr. with MLS.

Circulation Services Assistant (Half-time- 20 hours per week)

Shaker Heights Public Library is seeking an energetic, organized, flexible team player with a commitment to outstanding customer service to assist at the lending desk, charge and discharge circulation materials, and perform other clerical duties.  We are a busy, diverse, inner-ring suburban library with two buildings. Must enjoy working with people of all ages and backgrounds in a lively environment.

Requirements:  High school diploma and experience in library or customer service work (or equivalent), positive attitude, strong interpersonal, communication, and computer skills required.  Must be able to multi-task, lift and move light to medium weights, stoop, kneel, bend and work while standing for two hour intervals.

Hours: This position works a variety of daytime, evening, and weekend hours.

Pay rate: $12.00 per hour

Page II (Half-time- 20 hours per week)

Shaker Heights Public Library is seeking a detail- and service-oriented Page II to for Main Library.  Responsibilities include shelving and maintaining library materials in proper order, discharging AV materials, assisting with basic clerical tasks, answering the phone and directing calls, assisting customers with utilizing equipment and overseeing the work of Page I’s in the absence of the supervisor.

Requirements: A minimum of one (1) year’s library or customer service experience, plus familiarity with Windows based software, the ability to arrange items in alphanumeric order, work independently and direct the work of others.  Must be able to lift, retrieve and re-shelve library materials, including heavy boxes and loaded carts.

Hours: This position works a variety of daytime, evening, and weekend hours.

Pay rate: $9.70 per hour

Technical Services Assistant (Half-time- 20 hours per week)

Shaker Heights Public Library has a half-time opening in its Technical Services Department. The Technical Services Assistant performs tasks relating to receiving, preparing, and inventorying library materials to make them ready for use by library staff and customers. Responsibilities include: Unpacking shipments, electronically receiving and invoicing all library materials, verifying packing slips and invoices against items received and purchase orders, preparing materials for circulation, inventorying materials against matching records in the catalog, making changes in the database and mending damaged items.

Requirements: Must be able to lift, retrieve and move heavy boxes and loaded book carts up to 40lbs.  The ideal candidate will be detail oriented, energetic and flexible, with a willingness to learn new skills and switch from one task to another as needed. Excellent customer service and computer skills required.

Hours: Daytime

Pay rate: $12.00 per hour

Custodian (Half-time- 20 hours per week)

Shaker Heights Public Library is seeking a reliable, experienced person to perform cleaning work at Main Library.

Hours: Monday-Thursday, 4:15PM-9:15PM, Saturday 9:15AM-5:45PM.

Pay rate: $11.62 per hour