Job Openings

Shaker Heights Public Library is an equal opportunity employer.

Contact:

Kim Cullers, Human Resources Officer
216.991.2030

Employment Applications

Apply Online or print an Application for Employment

Submitting Applications

Email applications to HR@shakerlibrary.org or fax them to 216.991.5951. You can also mail applications:

Shaker Heights Public Library
16500 Van Aken Boulevard
Shaker Heights, Ohio 44120
Attn: Human Resources

Current Job Openings

To apply for these jobs, please submit resume, cover letter, and completed application. No phone calls, please.

Application & Hiring FAQs

We accept applications on an ongoing basis and keep them on file for one year. Everyone interested in employment with the Shaker Heights Public Library must complete an application. Resumes are welcome, but cannot be used as a substitute for the application form. A resume alone is not sufficient for consideration.

Q: How can I be sure that a position I find online has not already been filled?

A: Positions are posted for at least one week; positions are removed from the site when they are filled.

Q: What is the minimum age requirement for working at the library?

A: You must be at least 16 years old to work at the library.

Q: What are all the steps involved with applying for a job?

  1. Submit an application and resume. If you are applying for a page position you do not need to submit a resume.
  2. If selected for an interview, you will be contacted via email or phone.
  3. If offered a position, an offer is made and is contingent upon passing a background check and verified references.

Q: Can I call or email Human Resources to verify my application and resume were received?

A: You may email requests to HR@shakerlibrary.org. No phone calls, please.

Q: If I have any remaining questions, whom should I contact?

A: 216.991.2030 or HR@shakerlibrary.org.

Q: What is the interview process like at the Library?

A: The hiring manager will review the applicants for an open position and the most qualified candidates will be contacted to come in for an interview. Interviews are behavior based and questions will be asked based on position for which applied. If a candidate is selected, we complete a background check and check references.

Q: How should I prepare for an interview?

A: Visit the Main library and the Bertram Woods Branch. Explore our website to learn more about the library and the services we offer. Prepare by having examples of your past customer service interactions and outcomes. Be prepared to answer questions regarding past work history and other relevant experience.

Q: What is it like to work at the Library?

A: The library is a fast-paced organization focused on friendly, excellent, pro-active customer service at all levels within the organization. If you are innovative, service-oriented and enjoy working in a dynamic, challenging environment, you will be successful at the library.

Mission, Vision, Values

Customer Service Philosophy

Shaker Heights Public Library Core Competencies

Volunteering

Volunteer Policy

Current Shaker Library volunteer opportunities

Currently we are accepting applications for Local History volunteers. Find out more about volunteering for Local History and complete a Volunteer Application.

Frequently asked questions about volunteering

Q: Can I do my court-ordered community service at the library?

A: Unfortunately, the library is generally unable to accommodate court-ordered community service.

Q: What kind of work can volunteers do for the library?

A: Volunteers will not take the place of paid staff.  Volunteers may work on a regular basis or for special projects or events, depending upon the needs of the library. There may not always be current volunteer opportunities available.

Q: How old do I have to be to volunteer?

A: Volunteers must be at least 12 years old. A criminal background check will be completed for volunteers over 18 years old. If you’re under 18 you must have parental permission.

Q: Can I do my library school practicum or senior project at the library?

We offer opportunities for high school students who need to complete a senior project as well as students pursuing degrees in the library field.

Submit a proposal for your unpaid practicum or senior project to the Deputy Director for review along with any documentation from your school that specifies the expectations of this experience and a copy of your transcript showing the classes you’ve completed thus far.

Please allow four weeks for us to review your application and other documentation. Decisions are made as soon as possible after receiving the application. If you are selected, we will contact you to set up a meeting to work out the details.

Find out about volunteering with our partners

Friends of Shaker Library

Family Connections/Play & Learn 

Technology Assistant- Tech Hub

Shaker Heights Public Library seeks a responsible, customer service-oriented individual to monitor the busy Tech Hub. Responsibilities include assisting customers in using the internet, email, web-based applications, software (such as Microsoft Office), printers, copiers, Fax, and other resources. Additional tasks include minor troubleshooting and support of the future creation spaces.. High school diploma, excellent customer service skills and demonstrated proficiency with Windows, MS Office and Internet required. Completion of multiple computer classes or extensive personal experience with Microsoft Office and web-based applications preferred.

Hours:  Half-time, 24 hours per week.  This position works a variety of day, evening, and weekend hours.

Pay rate:  $13.32 per hour

Early Literacy Specialist

Shaker Heights Public Library is seeking a highly-motivated and innovative professional for the position of Early Literacy Specialist.

We are a busy, first-ring suburban library serving a diverse population looking for an energetic, creative, and flexible team player with a passionate commitment to service for children and families.

Working within the Youth Services Department, this position coordinates and delivers outreach programming to local preschools and daycare centers. The successful candidate will have experience in early literacy education, outreach work, and programming for young children. Knowledge of youth literature and child development is a must. Responsibilities include reference and readers advisory services in the library, requiring outstanding customer service to people of all ages and developmental stages.

The position requires excellent organization and the ability to work independently. As a representative of the library they must exhibit professionalism, be able to communicate effectively, and build relationships with community partners. The Early Literacy Specialist needs a strong understanding of technology, the ability to thrive in a fast-paced environment, and be adaptable to change.

A valid Ohio driver’s license and a Master’s degree in Library Science, Education, or a related field is required.

Hours: Full-time, 40 hours per week.  This position works a variety of daytime, evening and weekend hours.

Pay rate: $20.24-$23.78 per hour, depending upon qualifications and experience

Technology Experience Specialist

Shaker Heights Public Library seeks a creative, flexible team player with a passionate commitment to customer service. The Technology Experience Specialist will develop and implement technology training programs for library staff and customers, as well as assist with the development of innovative creation spaces in our busy inner-ring suburban library.  Responsibilities include:

  • Planning, developing, implementing, and evaluating technology programming.
  • Assisting customers with using library technology and providing training and instruction, both one-on-one and in group classes.
  • Training staff on technology equipment and providing knowledgeable, compassionate technology instruction.
  • Modeling outstanding customer service.
  • Assisting with the development of and ongoing service in the library’s creation spaces, including establishment of general use procedures and 1st level support of creation space equipment.
  • Assisting with support and maintenance of the library’s website and staff intranet.

Bachelor’s degree, experience developing learning curriculum and instruction, excellent customer service and communication skills, and demonstrated proficiency with various hardware and software including Windows, MS Office, scanners, audio-visual production equipment, and emerging technologies is required.

Hours: Full-time, 40 hours per week.  This position works a variety of daytime, evening and weekend hours.

Pay rate: $20.24 per hour