Library Alert!

Due to the COVID-19 Pandemic, Main Library, Bertram Woods Branch, and all Book Drops are closed until further notice. For more information on the library’s response to COVID-19 click here.

Job Openings

Shaker Heights Public Library is an equal opportunity employer.

Contact:

Kim Cullers, Human Resources Officer
216.991.2030

Employment Applications

Apply Online or print an Application for Employment

Submitting Applications

Email applications to HR@shakerlibrary.org or fax them to 216.991.5951. You can also mail applications:

Shaker Heights Public Library
16500 Van Aken Boulevard
Shaker Heights, Ohio 44120
Attn: Human Resources

Current Job Openings

To apply for these jobs, please submit resume, cover letter, and completed application. No phone calls, please.

Application & Hiring FAQs

We accept applications on an ongoing basis and keep them on file for one year. Everyone interested in employment with the Shaker Heights Public Library must complete an application. Resumes are welcome, but cannot be used as a substitute for the application form. A resume alone is not sufficient for consideration.

Q: How can I be sure that a position I find online has not already been filled?

A: Positions are posted for at least one week; positions are removed from the site when they are filled.

Q: What is the minimum age requirement for working at the library?

A: You must be at least 16 years old to work at the library.

Q: What are all the steps involved with applying for a job?

  1. Submit an application and resume. If you are applying for a page position you do not need to submit a resume.
  2. If selected for an interview, you will be contacted via email or phone.
  3. If offered a position, an offer is made and is contingent upon passing a background check and verified references.

Q: Can I call or email Human Resources to verify my application and resume were received?

A: You may email requests to HR@shakerlibrary.org. No phone calls, please.

Q: If I have any remaining questions, whom should I contact?

A: 216.991.2030 or HR@shakerlibrary.org.

Q: What is the interview process like at the Library?

A: The hiring manager will review the applicants for an open position and the most qualified candidates will be contacted to come in for an interview. Interviews are behavior based and questions will be asked based on position for which applied. If a candidate is selected, we complete a background check and check references.

Q: How should I prepare for an interview?

A: Visit the Main library and the Bertram Woods Branch. Explore our website to learn more about the library and the services we offer. Prepare by having examples of your past customer service interactions and outcomes. Be prepared to answer questions regarding past work history and other relevant experience.

Q: What is it like to work at the Library?

A: The library is a fast-paced organization focused on friendly, excellent, pro-active customer service at all levels within the organization. If you are innovative, service-oriented and enjoy working in a dynamic, challenging environment, you will be successful at the library.

Mission, Vision, Values

Customer Service Philosophy

Shaker Heights Public Library Core Competencies

Volunteering

Volunteer Policy

Current Shaker Library volunteer opportunities

Currently we are accepting applications for Local History volunteers. Find out more about volunteering for Local History and complete a Volunteer Application.

Frequently asked questions about volunteering

Q: Can I do my court-ordered community service at the library?

A: Unfortunately, the library is generally unable to accommodate court-ordered community service.

Q: What kind of work can volunteers do for the library?

A: Volunteers will not take the place of paid staff.  Volunteers may work on a regular basis or for special projects or events, depending upon the needs of the library. There may not always be current volunteer opportunities available.

Q: How old do I have to be to volunteer?

A: Volunteers must be at least 12 years old. A criminal background check will be completed for volunteers over 18 years old. If you’re under 18 you must have parental permission.

Q: Can I do my library school practicum or senior project at the library?

We offer opportunities for high school students who need to complete a senior project as well as students pursuing degrees in the library field.

Submit a proposal for your unpaid practicum or senior project to the Deputy Director for review along with any documentation from your school that specifies the expectations of this experience and a copy of your transcript showing the classes you’ve completed thus far.

Please allow four weeks for us to review your application and other documentation. Decisions are made as soon as possible after receiving the application. If you are selected, we will contact you to set up a meeting to work out the details.

Find out about volunteering with our partners

Friends of Shaker Library

Family Connections/Play & Learn 

Page I (Part-time- 10-16 hours per week)

Shaker Heights Public Library is seeking a detail- and service-oriented Page I.  Responsibilities include shelving and maintaining library materials in proper order and assisting with basic clerical tasks. Must be able to lift, retrieve and re-shelve library materials, including heavy boxes and loaded carts.

Hours: This position works a variety of daytime, evening and weekend hours

Pay rate: $8.55 per hour

Security Officer (Part-time-  10- 16 hours per week)

Shaker Heights Public Library is seeking a Security Officer to patrol the Main Library building and grounds, maintaining the security and safety of staff, customers, materials, and equipment.  A minimum of one year’s experience in security work is required, preferably working with youth, or in a school or library setting.  The successful candidate will have excellent customer service skills and enjoy working with youth.  OPOTC certificate or equivalent required.

Hours: This position works a variety of daytime, evening and weekend hours

Pay rate: $12.43 per hour

Circulation Assistant Substitute

Shaker Heights Public Library is seeking an energetic, organized, flexible team player with a commitment to outstanding customer service to assist at the lending desk, charge and discharge circulation materials, and perform other clerical duties.  We are a busy, diverse, inner-ring suburban library with two buildings. Must enjoy working with people of all ages and backgrounds in a lively environment.

High school diploma and experience in library or customer service work (or equivalent), positive attitude, strong interpersonal, communication, and computer skills required.  Must be able to multi-task, lift and move light to medium weights, stoop, kneel, bend and work while standing for two hour intervals.

Hours: Substitutes work a variety of daytime, evening and weekend hours on an as needed basis.

Pay rate: $12.43 per hour

Community Engagement Specialist: Adult Services

Shaker Heights Public Library is seeking highly motivated and innovative professionals for two open positions.

We are a busy, first-ring suburban library serving a diverse population looking for energetic, creative, and flexible team players with passionate commitment to customer and community service.

The Community Engagement Specialist will develop and maintain community partnerships, identify opportunities for Library participation in local community events, and create innovative programming.  Responsibilities also include providing reference and readers’ advisory services, and assisting customers in locating, selecting, and reserving library materials.  Will serve as Senior Person as assigned.

The successful candidate  will demonstrate ability to engage organizations and individuals in the community and build partnerships to meet community goals.

Strong interpersonal and relationship building skills and excellent listening, networking and communication skills required. Must have a proven record of community involvement and demonstrated ability to work with the public. Need strong technology skills, ability to thrive within a fast-paced environment, and adaptability to change.  Must enjoy working with all kinds of people.  Valid Ohio driver’s license required.  MLS from an ALA accredited school preferred.  Alternatively, a Master’s degree in a field relevant to community work will be considered.

Hours: Full-time, 40 hours per week.  This position works a variety of day, evening, and weekend hours. Flexibility to attend community events is necessary.

Pay rate: Pay rate: $19.13- $22.00 per hour, depending upon qualifications and experience

Custodian Substitute

Shaker Heights Public Library is seeking a reliable, detail oriented person to perform cleaning work. The Custodian cleans the buildings, including vacuuming, emptying trash, washing windows, cleaning restrooms, dusting, mopping, sweeping, and shoveling snow, as well as packing, unpacking and moving boxes/bins of books.  Must have a driver’s license and be insurable under the library’s policy.

Hours: Substitutes work a variety of daytime, evening and weekend hours on an as needed basis.

Pay rate: $11.62 per hour