Job Openings

Shaker Heights Public Library is an equal opportunity employer.

Contact:

Kim Cullers, Human Resources Officer
216.991.2030

Employment Applications

Apply Online or print an Application for Employment

Submitting Applications

Email applications to HR@shakerlibrary.org or fax them to 216.991.5951. You can also mail applications:

Shaker Heights Public Library
16500 Van Aken Boulevard
Shaker Heights, Ohio 44120
Attn: Human Resources

Current Job Openings

To apply for these jobs, please submit resume, cover letter, and completed application. No phone calls, please.

Application & Hiring FAQs

We accept applications on an ongoing basis and keep them on file for one year. Everyone interested in employment with the Shaker Heights Public Library must complete an application. Resumes are welcome, but cannot be used as a substitute for the application form. A resume alone is not sufficient for consideration.

Q: How can I be sure that a position I find online has not already been filled?

A: Positions are posted for at least one week; positions are removed from the site when they are filled.

Q: What is the minimum age requirement for working at the library?

A: You must be at least 16 years old to work at the library.

Q: What are all the steps involved with applying for a job?

  1. Submit an application and resume. If you are applying for a page position you do not need to submit a resume.
  2. If selected for an interview, you will be contacted via email or phone.
  3. If offered a position, an offer is made and is contingent upon passing a background check and verified references.

Q: Can I call or email Human Resources to verify my application and resume were received?

A: You may email requests to HR@shakerlibrary.org. No phone calls, please.

Q: If I have any remaining questions, whom should I contact?

A: 216.991.2030 or HR@shakerlibrary.org.

Q: What is the interview process like at the Library?

A: The hiring manager will review the applicants for an open position and the most qualified candidates will be contacted to come in for an interview. Interviews are behavior based and questions will be asked based on position for which applied. If a candidate is selected, we complete a background check and check references.

Q: How should I prepare for an interview?

A: Visit the Main library and the Bertram Woods Branch. Explore our website to learn more about the library and the services we offer. Prepare by having examples of your past customer service interactions and outcomes. Be prepared to answer questions regarding past work history and other relevant experience.

Q: What is it like to work at the Library?

A: The library is a fast-paced organization focused on friendly, excellent, pro-active customer service at all levels within the organization. If you are innovative, service-oriented and enjoy working in a dynamic, challenging environment, you will be successful at the library.

Mission, Vision, Values

Customer Service Philosophy

Shaker Heights Public Library Core Competencies

Volunteering

Volunteer Policy

Current Shaker Library volunteer opportunities

Currently we are accepting applications for Local History volunteers. Find out more about volunteering for Local History and complete a Volunteer Application.

Frequently asked questions about volunteering

Q: Can I do my court-ordered community service at the library?

A: Unfortunately, the library is generally unable to accommodate court-ordered community service.

Q: What kind of work can volunteers do for the library?

A: Volunteers will not take the place of paid staff.  Volunteers may work on a regular basis or for special projects or events, depending upon the needs of the library. There may not always be current volunteer opportunities available.

Q: How old do I have to be to volunteer?

A: Volunteers must be at least 12 years old. A criminal background check will be completed for volunteers over 18 years old. If you’re under 18 you must have parental permission.

Q: Can I do my library school practicum or senior project at the library?

We offer opportunities for high school students who need to complete a senior project as well as students pursuing degrees in the library field.

Submit a proposal for your unpaid practicum or senior project to the Deputy Director for review along with any documentation from your school that specifies the expectations of this experience and a copy of your transcript showing the classes you’ve completed thus far.

Please allow four weeks for us to review your application and other documentation. Decisions are made as soon as possible after receiving the application. If you are selected, we will contact you to set up a meeting to work out the details.

Find out about volunteering with our partners

Friends of Shaker Library

Family Connections/Play & Learn 

Custodian Substitute

Shaker Heights Public Library is seeking a reliable, experienced person to perform cleaning work on an as-needed basis.

Hours: Daytime, evening and weekend hours on an as-needed basis

Pay rate: $11.62 per hour

Circulation Services Assistant (Half-time, 20 hours per week)

Shaker Heights Public Library is seeking energetic, organized, and flexible team players with a commitment to outstanding customer service to assist at the lending desk, charge and discharge circulation materials, process passport applications and perform other clerical duties. We are a busy, diverse, inner-ring suburban library with two buildings. Must enjoy working with people of all ages and backgrounds in a lively environment.

High school diploma and experience in library or customer service work (or equivalent), positive attitude, strong interpersonal, communication, and computer skills required. Must be able to multi-task, lift and move light to medium weights, stoop, kneel, bend and work while standing for two hour intervals. Ability to become certified as a Passport Acceptance Agent is required.

Hours:  This position works a variety of daytime, evening, and weekend hours.

Pay rate: $12.43 per hour

Maintenance Manager (Full-time- 40 hours per week)

Shaker Heights Public Library is seeking an experienced full-time Maintenance Manager to supervise and direct the facility and grounds maintenance of both the Main Library and Bertram Woods Branch, including contractual maintenance programs, construction projects and the shipping operation. This position offers a mix of administrative and maintenance responsibilities and is ideal for an individual with a strong working knowledge of building systems and who embraces a “roll up your sleeves” approach to the job

Key Responsibilities include:

  • Overseeing general building maintenance, cleaning and landscaping
  • Overseeing contracted maintenance service, repair, or construction work for the system
  • Ensuring compliance with state and federal safety and building standards, including OSHA, ADA, and EPA
  • Supervising a staff of nine (9)
  • Annual budgeting, obtaining quotes, creating requisitions in an online system, and tracking budgets while paying close attention to cost.
  • Recommending the purchase of departmental equipment and supplies
  • Checking fire and emergency equipment on a regular basis
  • Maintaining and operating boiler, heating and air conditioning systems
  • Performing routine preventative maintenance and repair on building hardware, electrical units and equipment and plumbing
  • Supervising the shipping operations
  • Performing routine carpentry, masonry work and painting

Required Knowledge, Skills, and Abilities

Broad knowledge of building management and maintenance practices, including HVAC system using DDC controls, electrical, plumbing, carpentry, and other systems. Understanding of facilities construction and contracting processes and procedures. Demonstrated scheduling, administration, supervisory skills and knowledge of basic HR practices. Effective customer service and interpersonal skills, including the ability to communicate verbally and in writing in English. Competence in the use of Windows-based computer programs; proficiency in Microsoft Word and Excel.

Education and Experience

Associates Degree or completion of a technical specialty program required. Minimum three years of experience in facility management, including experience with development of contracts, oversight of construction projects, and maintenance and repair work; five years preferred. Supervisory experience highly preferred. Must have a valid Ohio driver’s license and be insurable under the library’s policy.

Hours:  Daytime, with evening and weekend hours as needed, 40 hours per week

Pay rate:  $47,476 to $58,158 per year depending upon qualifications and experience

Adult Services Librarian (Full-time- 40 hours per week)

Shaker Heights Public Library is seeking an innovated and people-oriented Adult Services Librarian to help us meet our mission of strengthening our community and transforming lives by bringing together people, information and ideas. We are a busy, first-ring suburban library serving a diverse community.  Responsibilities include providing reference and readers’ advisory services to patrons, developing and maintaining a part of the library’s collection and creating programs and services to meet the needs and interests of the community.  Specifically, this position will be responsible for business and career services and programming. Experience or training in one or both areas is preferred.   Must have strong technology skills and oral and written communication skills, thrive within a fast-paced environment and be able to adapt to change.  Must enjoy working with all kinds of people. Will serve as Senior Person as assigned.  MLS from an ALA accredited school required.

Hours: This position works a variety of day, evening, and weekend hours.

Pay rate: $19.13 per hour