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- Create
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- Computer & Internet Access
- Email Newsletters
- Events & Classes
- Golden Buckeye
- Homebound
- HotSpots
- Interlibrary Loan
- Laptop Lending
- Local History
- Meeting Rooms
- Passports
- Preschool/Day Care Visits
- Printing/Scanning/Faxing
- Proctoring
- Study Rooms
- Tax Information
- Voter Registration
- Wireless Access
- Community Links
- Code of Conduct
- Locations and Hours
- FAQs
- Policies
- Public Service Policies
- Acceptable Use of the Internet
- Circulation of Library Material
- Code of Conduct
- Collection Development Policy
- Community Posting
- Confidentiality of Customer Records
- Customer Service Philosophy
- Digital Video Surveillance
- Gifts and Donations
- Exhibits
- Library Programs and Classes
- Locations and Hours of Service
- Meeting Room Policy
- Outreach Services and Interagency Relationships
- Political Campaigns Statement
- Public Access to Library Records
- Reference & Information Services
- Recruitment and Use of Volunteers
- Reinstatement of Library Privileges
- Special Services
- Unattended or Disruptive Youth
- Use of Personal Technology
- Administrative Policies
- Crisis Communication
- Credit Card Policy
- Disposal of Surplus Material & Equipment
- Emergency Closing
- Facilities Policy
- Information Security Policy
- Insurance of Property
- Investment Policy
- Library Organization & Departmental Functions
- Media Relations Policy
- Records Commission
- Petty Cash
- PCI Compliance
- Purchase Order Policy
- Purchasing Policy
- Records Retention and Disposal
- Senior Person Responsibilities
- Service Area and Governance
- Public Service Policies
- Friends of the Library
- Job Openings
- Support the Library
- Site Map
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216-991-2030
16500 Van Aken Blvd
Shaker Heights, OH 44120
Bertram Woods
216-991-2421
20600 Fayette Road
Shaker Heights, OH 44122
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