Outreach Services and Interagency Relationships

Home Delivery of Library Material

Residents in the Shaker Heights City School District who are confined to their homes are eligible to receive homebound delivery of library material. Senior citizens who are unable to drive may also qualify for Homebound Service. Eligible individuals may live independently in their homes, in a group home, or in a residential facility.

This personal service offers all material that is available for circulation in the library. Some high-demand material may not be available for loan through this program. Homebound customers may request specific material or material may be sent on an established schedule based on a reader’s interest profile. A homebound library card is issued for use during the time the customer is registered with the program, and material is delivered on a bi-weekly or monthly basis by volunteer drivers.

Standard circulation rules apply. No late fees will be assessed; however, a bill will be sent for lost or damaged items.

Early Literacy Outreach Service

Library staff visits licensed preschools and daycare centers in the Shaker Heights City School District on a rotating basis to present programs for young children and to deliver a deposit collection of children’s books. Overdue fines are not charged, but standard charges for lost or damaged materials and collection fees do apply.

Group Visits and Off-Site Programs

The library offers programs to community organizations, including schools, in the library’s service area both in the library and through off-site visits.   Group visits to the library or library staff visits to schools and other organizations will be scheduled as time and staffing permit. Visits are subject to change based upon scheduling and staff needs at the library.

Institutional Cards

Under the direction of the Circulation Services Manager, the library will issue an institutional library card in the organization’s name. The director of the organization requesting an institutional card must submit a signed request on letterhead specifying the staff member(s) with borrowing privileges. The institution assumes the same responsibilities as an individual cardholder regarding fines or bills for overdue or lost items.

Library Friends

Friends of the Shaker Library is a nonprofit volunteer organization founded in 1980 to support and promote the Shaker Heights Public Library.  Friends’ funds enhance library resources, services and programs. The Public Relations Coordinator serves as the official library liaison to the Friends and, upon consultation with the Library Director, may suggest ways the Friends can support the library’s mission.

Shaker Library Partnership Statement

Shaker Heights Public Library is eager to work with other community agencies, groups and businesses toward achieving our mission to build community and enrich lives by bringing together people, information and ideas.

Partnerships do not imply an endorsement of any agency or business. The library will not enter into any partnership that would restrict participation in programs or services or access to materials on the basis of race, gender, sexual orientation, religion, national origin or disability.  All programs and services offered as a part of a partnership will be in accord with the library’s policies, particularly those on library programming and customer confidentiality.

Library Endowment Fund

The Shaker Heights Public Library Fund of the Cleveland Foundation was established with an initial $10,000 donation from the Friends of the Shaker Library to provide a perpetual source of stable support for the Library. The Director acts as the official library liaison to the Foundation and may suggest ways the Foundation can further support and enhance library services. Members of the public are welcome to donate to the Fund.

Approved by the Shaker Heights Public Library Board of Trustees 1/18/2011, revised 10/11/2011, 11/12/2012, 11/17/2014, 10/19/2015, 10/10/2016, 10/15/2018