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Job Openings

Shaker Heights Public Library is an equal opportunity employer.

Contact:

Kim Cullers, Human Resources Coordinator
216.991.2030

Employment Applications

Application for Employment

Page Application for Employment

Submitting Applications

Email applications to HR@shakerlibrary.org or fax them to 216.991.5951. You can also mail applications:

Shaker Heights Public Library
16500 Van Aken Boulevard
Shaker Heights, Ohio 44120
Attn: Human Resources

Current Job Openings

To apply for these jobs, please submit resume, cover letter, and completed application. No phone calls, please.

Application & Hiring FAQs

We accept applications on an ongoing basis and keep them on file for one year. Everyone interested in employment with the Shaker Heights Public Library must complete an application. Resumes are welcome, but cannot be used as a substitute for the application form. A resume alone is not sufficient for consideration.

Q: How can I be sure that a position I find online has not already been filled?

A: Positions are posted for at least one week; positions are removed from the site when they are filled.

Q: What is the minimum age requirement for working at the library?

A: You must be at least 16 years old to work at the library.  Page Application for Employment

Q: What are all the steps involved with applying for a job?

  1. Submit an application and resume. If you are applying for a page position you do not need to submit a resume.
  2. If selected for an interview, you will be contacted via email or phone.
  3. If offered a position, an offer is made and is contingent upon passing a background check and verified references.

Q: Can I call or email Human Resources to verify my application and resume were received?

A: You may email requests to HR@shakerlibrary.org. No phone calls, please.

Q: If I have any remaining questions, whom should I contact?

A: 216.991.2030 or HR@shakerlibrary.org.

Q: What is the interview process like at the Library?

A: The hiring manager will review the applicants for an open position and the most qualified candidates will be contacted to come in for an interview. Interviews are behavior based and questions will be asked based on position for which applied. If a candidate is selected, we complete a background check and check references.

Q: How should I prepare for an interview?

A: Visit the Main library and the Bertram Woods Branch. Explore our website to learn more about the library and the services we offer. Prepare by having examples of your past customer service interactions and outcomes. Be prepared to answer questions regarding past work history and other relevant experience.

Q: What is it like to work at the Library?

A: The library is a fast-paced organization focused on friendly, excellent, pro-active customer service at all levels within the organization. If you are innovative, service-oriented and enjoy working in a dynamic, challenging environment, you will be successful at the library.

Mission, Vision, Values

Customer Service Philosophy

Shaker Heights Public Library Core Competencies

From the Director

Volunteering

Volunteer Policy

Current Shaker Library volunteer opportunities

Currently we are accepting applications for Local History volunteers. Find out more about volunteering for Local History and complete a Volunteer Application.

Frequently asked questions about volunteering

Q: Can I do my court-ordered community service at the library?

A: Unfortunately, the library is generally unable to accommodate court-ordered community service.

Q: What kind of work can volunteers do for the library?

A: Volunteers will not take the place of paid staff.  Volunteers may work on a regular basis or for special projects or events, depending upon the needs of the library. There may not always be current volunteer opportunities available.

Q: How old do I have to be to volunteer?

A: Volunteers must be at least 12 years old. A criminal background check will be completed for volunteers over 18 years old. If you’re under 18 you must have parental permission.

Q: Can I do my library school practicum or senior project at the library?

We offer opportunities for high school students who need to complete a senior project as well as students pursuing degrees in the library field.

Submit a proposal for your unpaid practicum or senior project to the Deputy Director for review along with any documentation from your school that specifies the expectations of this experience and a copy of your transcript showing the classes you’ve completed thus far.

Please allow four weeks for us to review your application and other documentation. Decisions are made as soon as possible after receiving the application. If you are selected, we will contact you to set up a meeting to work out the details.

Find out about volunteering with our partners

Friends of Shaker Library

Family Connections/Play & Learn 

Security Officer (Part-time- up to 16 hours per week)

Shaker Heights Public Library is seeking a Security Officer to patrol the Main Library building and grounds, maintaining the security and safety of staff, customers, materials, and equipment. A minimum of one year’s experience in security work is required, preferably working with youth, or in a school or library setting. The successful candidate will have excellent customer service skills and enjoy working with youth. OPOTC certificate or equivalent required.

Hours: This position works a variety of daytime, evening and weekend hours.

Pay rate: $11.67 per hour

Circulation Services Assistant (Substitute)

Shaker Heights Public Library is seeking a an energetic, creative, flexible team player with a passionate commitment to outstanding customer service to assist at the lending desk, charge and discharge circulation materials, and perform other clerical duties. High school diploma and experience in library or customer service work (or equivalent) and computer skills required.

Hours: Substitutes are scheduled on an as-needed basis and work a variety of daytime, evening and weekend hours.

Pay rate: $11.90 per hour

Page I (Part-time- 16 hours per week)

Shaker Heights Public Library is seeking a detail- and service-oriented Page I. Responsibilities include shelving and maintaining library materials in proper order and assisting with basic clerical tasks.

Hours: This position works a variety of daytime, evening, and weekend hours.

Pay rate: $8.10 per hour

Page Supervisor (Full-time- 40 hours per week)

The Shaker Heights Public Library is seeking a full time Page Services Supervisor for the Main Library. Under general supervision, the Page Services Supervisor supervises and trains Pages, oversees the shelving and retrieval of library materials and supervises and directs the work of the Circulation Department when the Circulation Manager is not scheduled.

We are a busy, diverse, inner-ring suburban library. We are looking for an energetic, experienced, flexible team player with a commitment to outstanding customer service. The successful candidate will be an adaptable problem solver with strong interpersonal skills and a sense of humor. Must enjoy working with both adults and teens and be able to handle multiple demands from superiors, subordinates and peers.

High School Diploma and a minimum of three (3) years library experience with progressive levels of responsibility or an equivalent combination of education, experience and training. Excellent computer, written and verbal communication skills, as well as skill in organization, supervision and planning required. Experience working with diverse populations is a plus.

Hours: This position works a variety of daytime, evening, and weekend hours.

Pay rate: $15.63-$19.53 per hour, depending upon qualifications and experience

Payroll/Account Clerk (Half-time- 20 hours per week)

Shaker Heights Public Library is seeking a Payroll/Account Clerk to process payroll and employee benefits, perform the accounts payable function, enter purchase orders and manual check receipts, prepare the daily deposit and perform various cash fund maintenance. The successful candidate will be a detail- oriented self-starter with excellent organizational skills and the ability to multitask. Requirements: Associate’s degree in business, accounting or related field and a minimum of one (1) year bookkeeping experience or an equivalent combination of education, experience and training. Must be proficient with payroll software (Paycor experience a plus), accounting software, and Excel. Experience in the public sector, and experience with CMI software preferred.

Hours: Daytime

Pay rate: $15.63-$18.00 per hour, depending upon qualifications and experience

IT Technician (Full-time- 40 hours per week)

Shaker Heights Public Library is seeking a full-time IT Technician to maintain and provide technical support for the Library’s computer systems, network and software. This is an IT department of one, reporting to the Director, with high level hardware and software support as needed from the Clevnet consortium of library systems.

Responsibilities include:
• Installing, configuring, troubleshooting and maintaining computer hardware, software, and local area networks
• Monitoring network performance and availability and taking action to resolve problems and correct malfunctions
• Providing help desk services to staff
• Responding to and resolving technology problems reported by staff
• Evaluating technology to determine potential upgrades and new product installation
• Maintaining backups of critical Library systems

Requirements:
• Knowledge of desktop operating systems, local area networks (LANs) and wide area networks (WANs), Windows Server Family Operating Systems
• Ability to install and configure desktop operating systems, applications and hardware drivers as well as demonstrated troubleshooting skills and problem solving techniques in a computer technology environment.
• Knowledge of remote deployment and management tools such as Microsoft SCCM, Symantec Altiris, scripting, etc.
• Excellent customer service, communication and organizational skills, and an ability to prioritize tasks
• Associate’s degree or equivalent combination of education, training and experience
• Experience with online forms and website development a plus

Hours: Daytime, with evening and weekend hours as needed

Pay rate: $38,000-$44,000, depending upon qualifications and experience

Library Assistant- Computer Center (Half-time- 20 hours per week)

Shaker Heights Public Library seeks a responsible, customer service-oriented individual to monitor a busy computer center. Responsibilities include taking reservations, troubleshooting basic hardware problems, assisting library customers with software applications, and handling cash/check/credit card transactions. High school diploma, excellent customer service skills and demonstrated proficiency with Windows, MS Office and Internet required.

Hours: This position works a variety of daytime, evening, and weekend hours.

Pay rate: $11.90 per hour

Maintenance Manager (Full-time- 40 hours per week)

Shaker Heights Public Library is seeking a full time (40 hours per week) Maintenance Manager to supervise and direct the facility and grounds maintenance of both the Main Library and Bertram Woods Branch, including contractual maintenance programs, construction projects and the shipping/receiving operation.

Key Responsibilities include:

• Overseeing general building maintenance, cleaning and landscaping
• Overseeing contracted maintenance service, repair or construction work for the system
• Ensuring compliance with state and federal safety and building standards, including OSHA, ADA, and EPA
• Checking fire and emergency equipment on a regular basis
• Maintaining and operating boiler, heating and air conditioning systems
• Performing routine preventative maintenance on building hardware, electrical units and equipment, and plumbing
• Supervising the shipping/receiving operations
• Performing routine carpentry, masonry work and painting
• Recommending the purchase of departmental equipment and supplies
• Supervising a staff of nine (9)

Qualifications:

Must have knowledge of building management and maintenance practices, including HVAC system using DDC controls, plumbing, electrical and carpentry. Excellent computer, written and verbal communication skills, as well as skill in organization and planning required.

A high school diploma and a minimum of five (5) years experience in maintenance and repair work including experience with development of contracts, oversight of construction projects, and supervision of personnel required. Must have a valid Ohio driver’s license and be insurable under the library’s policy.

Hours: Daytime, with evening and weekend hours as needed

Salary: $44,137- $58,676 per year depending upon qualifications and experience

Community Engagement Librarian (Full-time- 40 hours per week)

Shaker Heights Public Library is seeking a highly motivated, innovative full-time Librarian to engage organizations and individuals in the community and build partnerships to meet community goals. We are a busy, first-ring suburban library serving a diverse population. The Community Engagement Librarian will develop and maintain community partnerships, identify opportunities for Library participation in local community events and create innovative programming. Strong interpersonal and relationship building skills and excellent listening, networking and communication skills required. Must have a proven record of community involvement. Need strong technology skills, ability to thrive within a fast-paced environment and adapt to change. Must enjoy working with all kinds of people. Responsibilities also include providing reference and readers’ advisory services to customers, assisting customers in locating, selecting, and reserving library materials, and developing and maintaining a part of the library’s collection. Will serve as Senior Person as assigned. MLS from an ALA accredited school required.

Hours: This position works a variety of daytime, evening, and weekend hours.

Pay rate: $18.74-$21.58 depending upon qualifications and experience.

Adult Services Librarian (Half-time- 20-24 hours per week)

Shaker Heights Public Library is seeking a highly motivated and innovative half-time (20 hours per week) Adult Services Librarian. We are a busy, first-ring suburban library serving a diverse population. Responsibilities include providing reference and readers’ advisory services to customers, assisting customers in locating, selecting and reserving library materials, developing and maintaining a part of the library’s collection and developing programming for adult audiences. Must have strong technology skills and oral and written communication skills, thrive within a fast-paced environment and be able to adapt to change.  Must enjoy working with all kinds of people. Will serve as Senior Person as assigned. MLS from an ALA accredited school required.

Hours: This position works a variety of daytime, evening, and weekend hours.

Pay rate: $18.74 per hour

Technology Trainer (Half-time, 20 hours per week)

Shaker Heights Public Library is seeking an innovative and self-starting Technology Trainer to develop and provide both class and individual instruction on a wide range of consumer-oriented technologies. Must have strong customer-service skills, be adept with a wide variety of technologies and have good teaching and presentation skills. Must be prepared to work with a variety of skill levels, often in the same class. Need to be able to apply the principles of andragogy. Must have a demonstrated interest in emerging technologies and be constantly learning new things and preparing to teach them. Bachelor’s degree, advanced skills with Microsoft Office and facility with Windows operating environment, mobile devices and social media required. Prefer experience with digital photo editing, html and coding. Experience with course development a plus.

We are a busy first ring suburb with a diverse customer base. Must work well with all kinds of people, thrive within a fast-paced environment and adapt well to change. An awesome sense of humor helps!

Hours: This position works a variety of daytime, evening, and weekend hours.

Pay range: $15.63-$19.53 per hour depending upon qualifications and experience.