Shaker Heights Public Library is an equal opportunity employer.
Kim Cullers, Human Resources Coordinator
Email applications to HR@shakerlibrary.org or fax them to 216.991.5951. You can also mail applications:
Shaker Heights Public Library
16500 Van Aken Boulevard
Shaker Heights, Ohio 44120
Attn: Human Resources
Current Job Openings
To apply for these jobs, please submit resume, cover letter, and completed application. No phone calls, please.
Application & Hiring FAQs
We accept applications on an ongoing basis and keep them on file for one year. Everyone interested in employment with the Shaker Heights Public Library must complete an application. Resumes are welcome, but cannot be used as a substitute for the application form. A resume alone is not sufficient for consideration.
Q: How can I be sure that a position I find online has not already been filled?
A: Positions are posted for at least one week; positions are removed from the site when they are filled.
Q: What is the minimum age requirement for working at the library?
A: You must be at least 16 years old to work at the library.
Q: What are all the steps involved with applying for a job?
- Submit an application and resume. If you are applying for a page position you do not need to submit a resume.
- If selected for an interview, you will be contacted via email or phone.
- If offered a position, an offer is made and is contingent upon passing a background check and verified references.
Q: Can I call or email Human Resources to verify my application and resume were received?
A: You may email requests to HR@shakerlibrary.org. No phone calls, please.
Q: If I have any remaining questions, whom should I contact?
A: 216.991.2030 or HR@shakerlibrary.org.
Q: What is the interview process like at the Library?
A: The hiring manager will review the applicants for an open position and the most qualified candidates will be contacted to come in for an interview. Interviews are behavior based and questions will be asked based on position for which applied. If a candidate is selected, we complete a background check and check references.
Q: How should I prepare for an interview?
A: Visit the Main library and the Bertram Woods Branch. Explore our website to learn more about the library and the services we offer. Prepare by having examples of your past customer service interactions and outcomes. Be prepared to answer questions regarding past work history and other relevant experience.
Q: What is it like to work at the Library?
A: The library is a fast-paced organization focused on friendly, excellent, pro-active customer service at all levels within the organization. If you are innovative, service-oriented and enjoy working in a dynamic, challenging environment, you will be successful at the library.
Current Shaker Library volunteer opportunities
Frequently asked questions about volunteering
Q: Can I do my court-ordered community service at the library?
A: Unfortunately, the library is generally unable to accommodate court-ordered community service.
Q: What kind of work can volunteers do for the library?
A: Volunteers will not take the place of paid staff. Volunteers may work on a regular basis or for special projects or events, depending upon the needs of the library. There may not always be current volunteer opportunities available.
Q: How old do I have to be to volunteer?
A: Volunteers must be at least 12 years old. A criminal background check will be completed for volunteers over 18 years old. If you’re under 18 you must have parental permission.
Q: Can I do my library school practicum or senior project at the library?
We offer opportunities for high school students who need to complete a senior project as well as students pursuing degrees in the library field.
Submit a proposal for your unpaid practicum or senior project to the Deputy Director for review along with any documentation from your school that specifies the expectations of this experience and a copy of your transcript showing the classes you’ve completed thus far.
Please allow four weeks for us to review your application and other documentation. Decisions are made as soon as possible after receiving the application. If you are selected, we will contact you to set up a meeting to work out the details.
Find out about volunteering with our partners
Security Officer (Part-time- up to 16 hours per week)
Shaker Heights Public Library is seeking a Security Officer to patrol the Main Library building and grounds, maintaining the security and safety of staff, customers, materials, and equipment. A minimum of one year’s experience in security work is required, preferably working with youth, or in a school or library setting. The successful candidate will have excellent customer service skills and enjoy working with youth. OPOTC certificate or equivalent required.
Hours: This position works a variety of daytime, evening and weekend hours.
Pay rate: $11.67 per hour
Shaker Heights Public Library is seeking enthusiastic, flexible, people-focused Substitute Librarians to work in our Adult and Youth Services Departments. We are a busy, first-ring suburban library serving a diverse population. Responsibilities include assisting patrons with reference questions and readers’ advisory services and in locating, selecting and reserving library materials. The successful candidates will have excellent customer service, technology and communication skills and be able to thrive within a fast-paced environment and adapt to change. Must enjoy working with all ages and kinds of people. MLS from an ALA accredited school, or Bachelor’s degree with library reference experience is required. Public library experience preferred.
Hours: Substitutes are scheduled on an as-needed basis and work a variety of daytime, evening and weekend hours.
Pay rate: $15.74/hr. with Bachelor’s degree or $18.86/hr. with MLS.
Library Assistant- Computer Center (Half-time- 20 hours per week)
Shaker Heights Public Library seeks a responsible, customer service-oriented individual to monitor a busy computer center. Responsibilities include taking reservations, troubleshooting basic hardware problems, assisting library customers with software applications, and handling cash/check/credit card transactions. High school diploma, excellent customer service skills and demonstrated proficiency with Windows, MS Office and Internet required.
Hours: This position works a variety of daytime, evening, and weekend hours.
Pay rate: $12.00 per hour
Please visit www.johnkeister.com/shaker for a full description and application instructions.
Youth Services Associate (Half-time- 20 hours per week)
Shaker Heights Public Library is seeking a part-time Youth Services Associate. We are a busy, diverse, first-ring suburban library looking for an energetic, creative, flexible team player with a passionate commitment to customer service.
Responsibilities include assisting customers in locating and selecting youth materials, and developing and conducting youth programs.
Bachelor’s degree, strong technology skills, and demonstrated ability to work with children and teens individually and in groups are required. Effective oral and written communication skills, knowledge of literature for children and teens, and an understanding of youth development and behavior are essential. Must be able to thrive within a fast-paced environment and adapt to change. Public library experience is a plus. The successful candidate will have a demonstrated interest in applying new technologies to improve services for customers, a positive attitude, and a sense of humor.
Hours: This position works a variety of daytime, evening, and weekend hours.
Pay rate: $15.74 per hour