Most users can bring their wireless-enabled mobile device to the Library and turn it on.  Select the Shaker Heights Public Library network to connect.

There is no charge for using our wireless service.

You can use available power outlets wherever the cord does not present a trip hazard or block access for customers or staff. Bring a fully charged battery in case electric outlets are not available.

Wireless and Remote Printing are available through our PaperCut services.

No.

Yes. Links to our catalog and collection of research tools can be found on our homepage.

Please access applications with sound using your headphones. Earbuds are available for sale at the Circulation Desk —ask library staff for details.

Internet users are prohibited from using library workstations or wireless internet access to display text or graphics that may be considered obscene or harmful to minors, pursuant to state and local laws. While accessing the Internet at the Library, you must comply with all applicable federal, state and local laws. By using our wireless internet access you agree to abide by Shaker Heights Public Library’s Acceptable Use of the Internet policy and Code of Conduct.

We provide free, unsecured, wireless Internet access for public use. To protect the information on your laptop, we strongly encourage the use of security measures such as virus protection software and a personal firewall. Security measures are the sole responsibility of the device user. The Library is not responsible for any loss of information or damage to your device that might result from using the wireless network or other facilities of the library.

Library staff can provide general information or handouts for connecting your device to the wireless network, but cannot troubleshoot problems related to your wireless device or assist in making changes to your device’s network settings and/or hardware configuration. We cannot guarantee that your device will work with our wireless access points. Check your equipment’s manual. If you need additional assistance, you may need to contact the hardware or software manufacturer.