…hip paperwork using the DS-11 form. For further assistance, please call 216-991-2030, option #4 Hours Passport Processing and photo services are available for the following hours: Main Library Monday – Thursday 10:00 am – 6:00 pm Friday and Saturday 10:00 am – 3:00 pm Bertram Woods Branch Monday and Wednesday 3:00 pm – 6:00 pm Tuesday, Thursday, Friday and Saturday 10:00 am – 3:00 pm What do I need for a Passport? An unsigned DS-11 application eit…

…itory agreements 4 years after the contract has expired, provided audited E-Rate documentation 10 years Inventories until superseded, provided audited Investment records 4 years, provided audited Levy and bond issuance official files Life of levy plus 5 years Levy and bond issue work papers Life of levy plus 5 years Payroll 5 years, provided audited Payroll Check Registers/Journals Permanent Payroll Flexible Spending Account records 4 years, provi…

…disclose such information to anyone. Trustees must also be aware of and in compliance with Freedom of Information laws. Trustees must avoid situations in which personal interests might be served or financial benefits gained as a result of their position or access to privileged library information, for either themselves or others. A Trustee shall immediately disqualify him/herself whenever the appearance of or a conflict of interest exists. Trustee…

…that contact information is updated. II. Borrowing Privileges 1. All cards come with free access to physical materials, digital content, and online resources provided by the Shaker Library and CLEVNET. 2. All material owned by Shaker Heights Public Library is free of overdue fines. If a Shaker Library owned item is not returned within 21 days of the return date, or if it is damaged upon return, the cardholder will be charged the list replacement c…

…en received. Be sure to notify your instructor and the proctor prior to pre-arranged exam time if it is necessary to cancel or change exam arrangements. Come prepared with pens, pencils, calculators (if allowed) erasers and scratch paper. You must schedule a time and date with the proctor. Appointments can be made in person, by phone at 216.991.2030, option 6, or by using the form below. The proctor will get back to you to set up the appointment….

…r Heights Public Library’s supplier diversity perspective includes minority-, women- and veteran-owned business enterprises. Prior approval of the Board of Trustees is required for all expenditures that exceed $50,000, regardless of whether bidding is required by the ORC. Exceptions to the threshold shall be cases of emergency or where the security and protection of library property, customers, or staff is threatened. (Examples of emergencies incl…

…eeting. XII. Collection Maintenance The library maintains an attractive, up-to-date collection through continual evaluation of material. The process and decision to remove an item follows the same criteria as when the item was first selected for inclusion in the collection. In addition, criteria such as obsolete information, format, insufficient use, excessive wear and tear, space availability and changing customer interests are considered. Duplic…

…tions, but not endorsements. D. Research Requests Staff does not conduct in-depth research for customers. Customers will be given search assistance including help in locating relevant resources and assistance with search strategies. When a research request is phoned in, staff encourages the customer to come to the library to use material that is only accessible in the library. Staff may recommend electronic resources and material to borrow from ot…

…o employees, contractors, and agents (including hosting services) on a need-to-know basis to operate, develop, and improve our products and services. Such employees, contractors, and agents are bound by confidentiality and subject to discipline for any violation of this policy, including termination and criminal prosecution. Approved by the Shaker Heights Public Library Board of Trustees 2/15/2011, 12/10/2012, 3/27/2017, 4/15/2019, 5/17/2021, 3/20…