…hip paperwork using the DS-11 form. For further assistance, please call 216-991-2030, option #4 Hours Passport Processing and photo services are available for the following hours: Main Library Monday – Thursday 10:00 am – 6:00 pm Friday and Saturday 10:00 am – 3:00 pm Bertram Woods Branch Monday and Wednesday 3:00 pm – 6:00 pm Tuesday, Thursday, Friday and Saturday 10:00 am – 3:00 pm What do I need for a Passport? An unsigned DS-11 application eit…

…eeting. XII. Collection Maintenance The library maintains an attractive, up-to-date collection through continual evaluation of material. The process and decision to remove an item follows the same criteria as when the item was first selected for inclusion in the collection. In addition, criteria such as obsolete information, format, insufficient use, excessive wear and tear, space availability and changing customer interests are considered. Duplic…

…that contact information is updated. II. Borrowing Privileges 1. All cards come with free access to physical materials, digital content, and online resources provided by the Shaker Library and CLEVNET. 2. All material owned by Shaker Heights Public Library is free of overdue fines. If a Shaker Library owned item is not returned within 21 days of the return date, or if it is damaged upon return, the cardholder will be charged the list replacement c…

…t with library staff and other library users. While the library encourages open communication, posts and comments are moderated by staff. The library reserves the right to not post and to monitor content before it is posted on all of its social media channels, websites and accounts, and to modify or remove any messages or postings that it deems, in its sole discretion, to be abusive; defamatory; of a commercial nature; in violation of library poli…

…ations do not allow the installation of any additional software. It is the test-taker’s responsibility to ensure that the library’s computer resources are adequate for their test-taking requirements. Proctors are unable to monitor test taking at library computers. Tests can be received or returned through the mail, by e-mail or by fax. The student or the student’s institution is responsible for the cost of postage when mailing tests to the student…

…credit cardholder data environment, the library will also comply with the latest revision of the Payment Card Industry Data Security Standards (PCI DSS). This policy covers all electronic information resources in the library. It applies equally to network servers, workstations, both staff and public access, network equipment, telecommunications equipment, and peripherals, such as printers, within the library. The policy applies to all library sta…

…ll follow parliamentary procedures as outlined in Robert’s Rules of Order, latest edition, when not inconsistent with these Bylaws. Except when a larger majority is required by law, an affirmative vote of the majority of Trustees present at a meeting at which a quorum exists shall be necessary to approve any action before the Board. The President may make or second a proposal before the Board, may participate fully in discussions, and may vote upo…

…not support, endorse, or advocate the viewpoints or beliefs of any candidate, political party, non-partisan political organization, non-profit group, or any other such individual or entity. The library does not allow the posting or distribution of any partisan election or campaign materials on library premises and does not provide its space for related activities except in the case of non-partisan materials or forums that provide information on ba…

…your house address. Email: localhistory@shakerlibrary.org Direct Phone: 216-367-3016 Address: Shaker Heights Public Library Local History 16500 Van Aken Blvd. Shaker Heights, OH 44120 Find us on Facebook! Meet the Local History Librarian and learn about the history of Shaker Library in the October/November 2012 issue of Shaker Life Magazine Using Local History Materials In order to preserve access to many irreplaceable items: Local History materia…

…als are needed that are not owned by Shaker Library, every effort will be made to obtain the materials from other libraries when possible. In some cases, staff may refer a customer to other agencies that can more completely answer a question. Assistance in locating appropriate material and information, and help in using library resources, may be restricted by the time and staff available. The number of customers waiting for help may restrict the t…